Acceleration Error

If you are receiving an Acceleration Error with your Versa you can follow the steps below to resolve the issue. 

Step 1: Remove the Versa from Your Tank

1. Open the Mobius app.
2. Tap the three dots in the top right corner.
3. Select Devices.
4. Swipe left on the Versa with the error and delete it from the tank.

Step 2: Reset Your Versa

Versa Single Head Reset

1. Locate the reset port next to the power cable port.
2. Using a reset instrument, press and hold the reset button until the indicator LED begins flashing red.
3. Release the button and wait several seconds for the reset to complete.

Base Station Reset

1. Locate the reset button on the Base Station.
2. Tap the reset button twice.
3. Press and hold the reset button for 10 seconds, then release.

Step 3: Reconnect and Calibrate

1. Add the Versa back to your tank in the Mobius app.
2. Perform a Versa Calibration by following this guide: Versa Calibration Guide

If problems persist, please contact EcoTech Marine Support for further assistance.

Contact Information:

Email: support@ecotechmarine.com

Phone Number: +1(610) 954-8480 Call or Text