In the unlikely event you encounter "Offline Mode" after logging into your ESL account, please follow the steps below. Keep in mind, this is only for users who have a ReefLink configured on their EcoSmart Live account.
- Disconnect the ReefLink and all other EcoTech Devices from power for 30 seconds
- Using Google Chrome or Safari as your web browser, please visit www.ecosmartlive.com from your computer
- Select the "Devices" tab
- Select "Refresh Devices" and "Done"
- Once the LED ring is Blue on your ReefLink, you are reconnected.